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Terms of service

The rules for using SMMXPERT: accounts, orders, payments, refunds and support.

Last updated: October 2026

These Terms of Service apply to your use of SMMXPERT (smmxpert.com), an Indian SMM panel founded in 2019. By creating an account, adding funds or placing an order, you agree to these terms, our Refund policy and our Privacy policy.

1. Who can use SMMXPERT

  • You must be 18 years or older to use SMMXPERT.
  • You must use the service in line with the law and with the rules of each social media platform.

2. Your account

  • Give a correct email address when you sign up, so we can reach you about your account.
  • Keep your SMMXPERT password private. You are responsible for activity on your account.
  • If you think someone else has access to your account, contact support right away.

3. Our services

  • SMMXPERT lists social media marketing services, such as likes, views, followers, subscribers, comments and members, on the Services page.
  • Each service has its own description with details such as start time, speed, minimum and maximum quantity, link format and refill period. The description is part of the terms of that service, so please read it before you order.
  • Prices, services and their details can change at any time. The price shown when you place an order is the price you pay for that order.
  • Social media platforms decide reach, ranking, recommendations and monetisation. SMMXPERT does not promise results that a platform controls.

4. Placing orders

  • Orders only need a public link or username. We never ask for your social media password.
  • Check that the link is correct and that the profile, post or video is public before you order.
  • Keep the link unchanged and the content public until the order completes.
  • Place one order at a time on the same link.
  • You are responsible for the links and content you promote.

5. Payments and balance

  • You add funds to your SMMXPERT balance with UPI, Paytm, debit or credit cards, bank transfer or crypto. The minimum deposit is ₹1.
  • Payments are processed by our payment gateways and providers. We do not store your card, UPI or bank details.
  • The charge for each order is taken from your balance when you place the order.
  • For payment problems, use the payment-only WhatsApp number shown on the Add funds and Contact us pages.

6. Refunds, refills and cancellations

  • If an order is Canceled or Partial, the remaining amount is refunded to your SMMXPERT balance automatically.
  • Services that offer refill show the refill period in their description. Refills are requested with the Refill button on the Orders page or by ticket, and follow the rules in each service description.
  • Full details are in our Refund policy.

7. Resellers, API and child panels

  • Your API key is shown on the Account page. Keep it private: orders placed with your key are charged to your balance.
  • If you resell our services, give your customers correct information and do not promise results that platforms control.
  • Child panels are available for $25 per month.

8. Support

Our support team is available 24/7 on WhatsApp, Telegram and tickets (tickets are available for paying users). You can also email support@smmxpert.com. Please include your order ID when you contact us about an order.

9. Privacy

How we collect and use your information is explained in our Privacy policy.

10. Changes to these terms

We may update these terms. The date at the top of this page shows the latest version. If you keep using SMMXPERT after a change, the updated terms apply.

11. Contact

Questions about these terms? Email support@smmxpert.com or contact us on WhatsApp or Telegram from the Contact us page.