Fastest for Orders
Dashboard Support Tickets
Best for order speed-ups, refill requests, cancellations, and UPI/Paytm transaction verification. Directly linked to your account log.
24/7 Priority Support Desk
LIVE NOW
Contact SMMXPERT — Instant Human & Automated Resolution
Need help with an order refill, UPI deposit UTR, or API v2 integration? Our dedicated technical team is online 24/7 across Tickets, WhatsApp, and Telegram.
< 15 Min
Ticket First Response
Priority queue for active users
24/7/365
Live Desk Coverage
Including weekends & holidays
Instant
Auto-Refill Trigger
One-click via Orders page
100%
UTR & Payment Help
UPI, Paytm, Cards & USDT
How to contact SMMXPERT
Our support team is available 24/7 on WhatsApp, Telegram and tickets. The fastest way to reach us is WhatsApp or Telegram. If you already have an account with a deposit, you can also open a support ticket from your dashboard.
- WhatsApp support (orders and general questions): chat on WhatsApp
- Telegram support: @smmxpertdotcom
- Support tickets: available in your dashboard for paying users
- Email: support@smmxpert.com
Free trial
A free trial is available. To get it, contact our support on WhatsApp or Telegram.
Payment issues only
For problems with adding funds (payment not received, wrong amount, failed UPI payment), message our payment team on WhatsApp: +91 70091 89540. This number is only for payment issues. For orders and all other questions, please use the main WhatsApp or Telegram support above.
Updates and announcements
- Telegram channel: @smmxpertupdate
- WhatsApp channel: SMMXPERT announcements
Before you message us
Most order questions are solved faster with the right details. Please include:
- Your order ID (from the Orders page).
- The link you used and what you expected.
- For payments (on the payment-only number): the amount, method and time of the payment, and the transaction ID if you have it.
Also check that the profile or post is public and the link has not changed. Many stuck orders start again once this is fixed. The user guide and FAQ answer common questions.
Stay safe
We will never ask for your social media password, OTP or bank PIN. If someone asks for these in our name, do not share them and report it to us on the official channels above.
Policies
Read our Refund policy, Privacy policy and Terms.
Reviews
Happy with our service, or have feedback? Share an honest review on Trustpilot or Google.
Communication Channels
Choose Your Support Channel
For existing orders and wallet top-ups, dashboard tickets provide the fastest automated lookup.
Instant Chat
24/7 WhatsApp Support
Quick assistance for payment queries, bulk reseller onboarding, child panel setup, and urgent order status checks.
API & Resellers
Telegram Support & Updates
Direct line for API v2 resellers, custom wholesale rates, server update broadcasts, and instant technical troubleshooting.
Faster Resolution Protocol
Never share your account password
What to Include in Your Message
For Order Queries (Refill / Speed / Cancel)
Always include your exact Order ID (e.g., #104829) and specify whether you need a refill, speed-up, or cancellation check.
For UPI / Paytm / Crypto Deposits
Share your 12-digit UPI UTR / Reference Number, exact amount paid, or USDT TXID along with your SMMXPERT username.
For API v2 & Child Panel Resellers
Mention your panel domain, monthly volume, or the specific Service ID you want wholesale discounts or custom limits on.
Self-Service Resources
Helpful Documentation & Portals
24/7 Priority Resolution
Need Immediate Order or Balance Assistance?
Open a support ticket directly from your dashboard with your Order ID or UTR number for priority resolution.